services

Information Technology

IT Architecture and Design

  • Complete network design and implementation
  • Multiple Microsoft technologies including Sharepoint, CRM, Exchange, Office 365, SQL,
    Skype for Business/Lync and many others
  • Data Security and backup
  • Firewall configuration and design, secure remote access
  • Information security and antivirus

IT Support and Managed Services

  • IT design and planning, and cost analysis
  • Helpdesk Support ­ User Training
  • Virus Removal ­ Hardware Upgrades
  • Troubleshooting and Testing
  • Tablet and Mobile Device Support ­ 24×7 Helpdesk Support ­ Network and Resource
    Monitoring
  • On­Demand Services
  • Remote Assistance
  • Vendor Management

IT Strategy and Management

  • Software License Audit ­ IT Budget Strategy and Planning
  • Network Security and Compliance Audit ­ IT Policies and Procedures
  • Project Management and Documentation
  • Mobile Device Management

Communication and Telephony

  • Support of various phone systems including Avaya, Shortel, Allworx
  • Technologies include PRI, SIP, Analog, VOIP
  • Low voltage cabling
  • Fiber